With the minimal need of hardware requirement: laptop, headphone and steady internet and your business will be ready to offer world class customer service to your valuable clients.
Ideal for large number of agents, you might prefer the server and hardware on-site of your business. But unlike other service provider, scalability in either cloud or on premise is not a problem with Getdesk.
Empower your agents with Knowledge Base, Live Coaching features through which they can better respond to customers’ needs and assist them to make First Call Resolution.Explore more
With IVR menus, skill-based call routing automate customers’ experience and personalize it at same time with contact and activity history access of previous customers.explore more